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copyright 2007 Red Thread Families, Inc.
for more information, please call 845.893.9138 or email info@redthreadfamilies.com
 | |  | |  | |  | |  |
| Visit our sister site: |
| for t-shirts, mugs, mousepads and other imprinted gift items |
For any company and product related questions, please contact us at:
customerservice@redthreadfamilies.com
customerservice@redthreadfamilies.com
To reach us via US mail, please address letters to:
| Red Thread Families P. O. Box #9164 Bardonia, NY 10954 |
You may contact us by e-mail at any time (contact us), or call us at (845) 893-9138 during our
Customer Service hours. For a quicker response, however, it is always best to email us.
The Customer Service Department Hours are: Monday through Friday, 9 am to 5:30 pm EST
Customer Service hours. For a quicker response, however, it is always best to email us.
The Customer Service Department Hours are: Monday through Friday, 9 am to 5:30 pm EST
| How long does it take to fulfill my order? |
Orders are processed on an hourly basis during daytime business hours,
Monday through Friday. Weekend and evening orders are processed on the
following business day.
All items are made to order. Most orders are ready for shipping 5-8 business
days after the order is placed. However, larger orders may take more time to
embroider.
Monday through Friday. Weekend and evening orders are processed on the
following business day.
All items are made to order. Most orders are ready for shipping 5-8 business
days after the order is placed. However, larger orders may take more time to
embroider.
Questions?
If you have questions about an existing order or you want to check on the status of your
order, please contact us at: orders@redthreadfamilies.com
order, please contact us at: orders@redthreadfamilies.com
| Our Store is currently Closed: due to the terminal illness and death of a family member. While our Embroidery Shop is closed, you may still order imprinted items from our sister store: www.RedThreadGifts.com |